• Assessment – Famsoft’s assessment includes an extensive technical and business requirements analysis and feasibility study for your SAP HANA implementation. Famsoft works with your team to understand your existing SAP infrastructure and landscape configuration, gather insight into your data volumes, sizing and real-time data requirements, and come up with the hardware requirements, associated costs, and an implementation plan for deploying SAP HANA. We provide you with a roadmap from your current SAP environment to a SAP HANA environment and architect comprehensive solutions to meet your requirement.
• Implementation – Famsoft offers complete end to end implementation services for SAP HANA including but not limited to the following:
  • Gathering, analyzing and documenting business and data integration requirements
  • Developing and applying integration scenarios for SAP HANA
  • Reengineering your operational processes taking SAP HANA into account
  • Configuring HANA system to meet your business requirements
  • Deploying SAP HANA appliance into operation
  • Transferring BW reports
  • Conducting Proof of concept / assisting in user acceptance testing (UAT)
  • Creating cutover project plan and providing a smooth transition to SAP HANA
  • Mentoring and knowledge transfer to your staff, both IT and business
• Migration and Upgrade – Famsoft provides migration and upgrade services for your SAP BW and CRM environments such as:
  • Deploying BW on SAP HANA
  • Deploying CRM on SAP HANA
• Managed Support - Famsoft offers comprehensive remote support on a 24x7 basis as a convenient and cost effective solution to monitor and manage your SAP HANA landscape including but not limited to:
  • System State
  • Landscape
  • Alerts
  • System Performance Information
  • Memory Usage
  • Display Volume Configuration information
  • DBA Cockpit (sub console)
  • Warehouse Performance (sub console)
  • Diagnosis Mode for Administration Editor

We remotely monitor events on your systems and proactively address them thereby resolving potential problems. Our aim is to ensure system availability, performance and 99.999% uptime.