Famsoft provides timely, responsive system and network administration assistance to clients. It increases their return on IT investment and helps them make sound technology and configuration decisions while maintaining strict confidentiality of their system.

Famsoft’s service AvailSYS™ provides a convenient as well as a highly cost effective solution to the company’s needs for both system and network support. AvailSYS™ is available for all type of system and network issues relating to Operating System (Sun-Solaris, HP-UX, IBM-AIX, RedHat Linux and Windows 2000 / NT servers) and Network (Routers, Layer 2/3 Switches, Load Balancers, Content Switches, Firewall, VPN, Web and Mail Servers).

Access to Famsoft Technical Response Center is provided for authorized callers. Response is immediate for critical issues. Guaranteed response time for all calls is within 1 hour.